By visiting our website, making an enquiry, or booking or purchasing a tour, package or travel service from NZ GO Tours & Travel — whether through our website or directly with us by email, phone or in person — you confirm that you have read, understood and agree to our Booking Terms & Conditions, Cancellation & Refunds Policy, Privacy Policy and Website Terms of Use. NZ GO Tours & Travel acts only as an organiser, not as the provider of any goods or services. The terms and conditions, privacy policies and other documents of the hotels, restaurants, tour operators and other suppliers providing your goods or services also apply.
The key points
- Website information and prices are a guide only. Your written quote is what counts.
- Photos are illustrative and may not show the exact property or activity you book.
- Please don't copy our content or misuse the site.
This summary is for convenience — the full terms below apply.
1. Using this website
This website is operated by NZ GO TOURS AND TRAVEL LIMITED, trading as NZ GO Tours & Travel. We act only as a travel organiser; the goods and services shown on this website are provided by independent suppliers. You may use the website to find out about our trips and send us enquiries. If you don't agree with these terms, please don't use the site.
2. Information on the website
- We work hard to keep the website accurate and up to date, but package descriptions, itineraries, availability and prices may change and are a guide only.
- Prices shown are estimates. The final price, inclusions and conditions are confirmed in your written quote and booking confirmation.
- Photographs and images are for illustration and may not show the exact accommodation, vehicle, activity or conditions you'll experience.
- Sending an enquiry doesn't create a booking. A booking exists only once we confirm it in writing after receiving your deposit — see our Booking Terms & Conditions.
3. Intellectual property
The NZ GO name and logo, website design, text and itineraries are owned by us or used with permission. Some photographs are licensed from third parties, such as Unsplash, under their licence terms. You may view and print pages for your own personal, non-commercial use. You may not copy, republish or sell any website content without our written permission.
4. Acceptable use
When using the website, you agree not to:
- submit false, misleading or someone else's information;
- send spam, or use the enquiry form for anything other than genuine travel enquiries;
- try to access admin areas, interfere with the site's security, or upload harmful code; or
- use automated tools to scrape or copy the site.
5. Links to other websites
Our website may link to third-party websites, such as suppliers, social media or our sister companies in The Shaara Group. We aren't responsible for the content, availability or privacy practices of other websites. Their own terms and privacy policies apply.
6. Liability
We aim to keep the website available and secure, but we can't promise it will always be uninterrupted or error-free. To the extent the law allows, we aren't liable for any loss arising from your use of the website or reliance on its content. Nothing in these terms limits your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.
7. Privacy
Information you send through the website is handled in line with our Privacy Policy.
8. Changes and governing law
We may update these terms at any time by publishing a new version on this page. These terms are governed by New Zealand law. Questions? Email admin@nzgotoursandtravel.com.
Questions? admin@nzgotoursandtravel.com